OVERVIEW
With over 20 Years of commercial picture framing and display experience Custom Frames offer a dedicated service mainly to business and corporate sectors.
Our 4,000 square feet workshop is equipped to handle any project and our expert staff are always on hand to give professional help and advice.
As we are client lead, we are extremely adaptable providing framing solutions to any challenge from concept through to installation.
Our client base is made of International Hotel Groups, Large Corporate Organizations, Health Trusts, Fire and Police services as well as small to medium sized businesses.
BESPOKE SERVICE
For single and private work, our bespoke department is on hand to assist you in choosing the correct frame for your work. Our pricing is realistic while quality is never compromised.
With free off road parking our ground floor reception / showroom offers one of the largest selections of frame choice in the East Midlands but should you wish to access us from public transport we are only a short walk from the local bus or tram stations (see map section).
OUR POLICY
We are happy to offer quotations based on your specific requirements and feel we can do this best if we talk directly to you giving you free advice on the best options and materials.
However if you'd be happier to email your request we will be pleased to return it by this method.
IT IS OUR POLICY ONCE A QUOTE IS GIVEN NOT TO CONTACT YOU WITH FOLLOW–UP CALLS OR EMAILS
OUR SUPPLIERS
It is Custom Frames policy to trade only with suppliers who meet our strict criteria. It's essential that in order to deliver the best products, materials and first rate service to you (our customer) we in turn require consistent reliable service from our trading partners. We are pleased to offer mouldings from three of the country's leading suppliers who we consider the best in the industry. To view their entire range of picture moulding click on their icon for more information.
Our staff are always on hand to assist you in any way they can. Their years of experience in the industry gives re-assurance that you will receive the very best information, options and framing solutions as well as attention and customer care second to none. We are very proud of our team and our customers agree, see what they say on Google Reviews.
Angela Accounts Director is always happy to assist on any special account requirements or queries you may have. Her direct email address is accounts@custom-frames .co.uk
Earlier this year as some of you will know Cathy sadly left to go and work for The Jerry Green Dog Charity. Cathy not only a horse and dog lover but nearly all animals too couldn’t turn down this offer and is hard at work raising funds of which Custom Frames Ltd is happy to be a contributor. Well Done Cathy.
Taking over as Studio Manager is Michelle. After a short amount of intensive training Michelle (a fast learner) has picked up the mantel and now not only programmes and operates our computerised mount cutters, sets up work for the frame workshop but helps customers through the process of framing their artwork. We feel we are very lucky to have such an efficient team member at the forefront.
Roger a key production member of the team specialises in wood machining / carpentry as some of our projects can be a million miles away from standard picture framing. When asked Roger always steps up to the mark and delivers.
Dean our Production Manager oversees the day to day running of the workshop. He has been picture framing in the industry most of his working life and is one of the most experienced picture framers not only in Nottingham but possibly the country.
Alan Carlisle the Managing Director and founder of Custom Frames in 1992 not only runs the business but is very much hands on assuring standards remain the same as day one with customer care is the utmost importance. Should you have any queries Alan is always accessible to all customers if you need to contact him.